Privacy Policy
Effective: March, 2026
WebTide, based in Cape Town, South Africa, uses WhatsApp to send notifications from our website.
Data We Collect and Use
> Phone numbers: Collected *only* if you explicitly provide it on our site (e.g., via opt-in form) to receive messages like order confirmations or updates.
> No other data: We do not collect, store, or process message content, names, or any personal info beyond the phone number needed to send.
Messages are sent via WhatsApp Cloud API (end-to-end encrypted). We do not access, log, or retain message contents.
Purpose of Use
Solely to deliver **transactional notifications** you requested (e.g., "Your order #123 is shipped").
No Sharing or Storage
- Never sold or shared with third parties.
- WhatsApp/Meta handles transmission ([their policy](https://www.whatsapp.com/legal/privacy-policy)).
Legal Basis (POPIA)
Processing is based on your **consent** (opt-in checkbox/form submission). South African residents have rights to access/delete data.
Contact: [email protected]
Opt-Out
Reply **"STOP"** to any message, or email us to unsubscribe.
